There’s a lot we can learn from Apple. Customers of Apple are not like customers of other brands. They are more like rabid fans. I confess, I’m one of them.
The “customer experience” created by Apple is by far one of the best I have ever experienced. And I live in Malaysia – half way around the globe from the Apple HQ. There’s no question that the driving force for all this is Steve Jobs.
So when I found this short video clip with some great advice from Steve Jobs, I just had to share it here. One of the best advice in this video is when Steve says one of the worst experiences he’s had in his life worked out to be one of the best things that ever happened to him.
I think this is true of life. Sometimes the most trying of circumstances contain seeds for something much greater. You just need to have the awareness to look for the good in these experiences.
My favorite quote from Steve Jobs is “Customers don’t know what they want until we show it to them”. Just awesome! :)
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Tags: apple, steve jobs
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Sean Grimes
1254 days ago
I can’t watch this video from my location now, but I’m loving that quote. “Customers don’t know what they want until we show it to them”.
How true that is! I guess it’s time for me to become a producer so I can start showing people what they want. LOL!!